Standard Integrations

BigPanda offers 50+ standard integrations to common monitoring and observability tools.

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BigPanda offers 50+ standard integrations to streamline receiving ops tools data and sharing information with your collaborators through other systems.

BigPanda 's inbound integrations make it simple to bring together monitoring, change, and topology tools. and normalize events and enrich them with deep contextual information.

BigPanda's outbound collaboration integrations communicate bi-directionally to keep ticketing, notifications, and chat tools in sync across your teams.

Full Integrated SuiteFull Integrated Suite

Full Integrated Suite

Types of Integrations

BigPanda offers several types of integrations:

  • Monitoring: allows BigPanda to receive alerts from your monitoring systems, such as Nagios, SolarWinds, and AppDynamics. Many users start by integrating these systems.

  • Collaboration: allows you to share incidents from BigPanda with your co-workers through other systems such as Jira or Slack.

  • Changes: allows BigPanda to receive change notifications from your change systems, such as CloudTrail, Jenkins, ServiceNow, and Jira.

  • Topology: allows you to enrich alerts coming into BigPanda with topology information from configuration management, cloud and virtualization management, service discovery, APM, and CMDB tools.

Agent vs. Webhook Integrations

BigPanda has the flexibility to support both SaaS and on-premise monitoring tools.

Most SaaS tools (such as CloudWatch or New Relic) are integrated using Webhooks. Whenever the SaaS tool generates an alert, it posts an HTTP message directly to BigPanda. BigPanda listens to incoming messages and processes them.

Many on-premise tools are integrated using the BigPanda agent. The agent is a low-footprint daemon installed on the master host of your monitoring tool. It consumes alerts from the tool in real time, and then transmits them to BigPanda via SSL-encrypted HTTP calls.

The agent can require some additional steps to configure. To learn more about using the agent, see the BigPanda Agent documentation.

Relevant Permissions

Roles with the following permissions can access the Integrations tab.

Role NameDescription
Integrations_ReadRead-only - view BigPanda Integrations in the BigPanda Integrations tab.
Integrations_Full_AccessFull access - view, install, uninstall and/or work with integrations in the BigPanda Integrations tab.

To learn more about how BigPanda's permissions work, see the Roles Management guide.

Standard Integrations

Monitoring

Product

Supported Versions

Type

Authentication Type

Airbrake

SaaS Deployments (Deprecated)

Webhook

API Fortress

SaaS and On-Premise Deployments

Webhook

Bearer Token

AppDynamics

4.1+; On-Premise, Dedicated SaaS Deployments

Webhook

Bearer Token

AppOptics

SaaS Deployments

Webhook

Bearer Token

Azure Monitor

SaaS Deployments

Webhook

Bearer Token

CA Spectrum

9.4.x

Spectrum Scripts

Bearer Token

Catchpoint

SaaS Deployments

Webhook

Bearer Token

CloudWatch

SaaS Deployments

CloudFormation, Webhook

Bearer Token

Datadog

SaaS Deployments

Webhook

Bearer Token

Dynatrace APM

SaaS Deployments

Webhook

Bearer Token

Grafana

Grafana >= v5.0.0

Webhook

Bearer Token

Icinga

1, 2

Agent

Bearer Token

Librato

SaaS Deployments

Webhook

Bearer Token

Logentries

SaaS Deployments

Webhook

Bearer Token

LogicMonitor

SaaS Deployments

Webhook

Bearer Token

Logz.io

SaaS Deployments

Webhook

Bearer Token

Nagios

3, 4

Agent

Bearer Token

Nagios XI

4, 5

Agent

Bearer Token

New Relic

SaaS Deployments

Webhook

Bearer Token

Opsview

Nagios-Compatible Versions (Version 5 and older)

Agent

Bearer Token

Panopta

SaaS Deployments (Depreciated)

Webhook

Pingdom

SaaS Deployments

Webhook

Bearer Token

Prometheus

Alertmanager >= v0.16.0

Webhook

Bearer Token

PRTG

14.4+; English Language (Only)

Webhook

Bearer Token

SCOM (Microsoft System Center Operations Manager)
System Center 2012 R2 and 2016
Webhook

System Center 2012 R2 and 2016

Webhook

Bearer Token

Scout

SaaS Deployments (Deprecated)

Webhook

Sematext

SasS Deployments

Webhook

Bearer Token

Sensu

0.12+

Webhook

Bearer Token

Sentry

SaaS Deployments

Webhook

Bearer Token

Site24x7

SaaS Deployments

Webhook

Bearer Token

SNMP (Simple Network Management Protocol)

v1, v2, v2c

Daemon and Agent

Bearer Token

SolarWinds

Orion Server, Versions 2015.1+; Network Performance Monitor (NPM) 10.4+

Webhook

Bearer Token

Splunk

4+; On-Premise; Cloud

Native App (v6.3+)
Action Script (pre v6.3)

Bearer Token

StatusCake

SaaS Deployments (Deprecated)

Webhook

Sumo Logic

SaaS Deployments

Webhook

Bearer Token

ThousandEyes

SaaS Deployments

Webhook

Bearer Token

Wavefront

SaaS Deployments

Webhook

Bearer Token

Zabbix

2.2, 3.0, 3.2

Agent

Bearer Token

Zenoss

Zenoss Core 4, 5, 6

Agent

Bearer Token

Collaboration

ProductSupported VersionsTypeAuthentication Type
AsanaSaaS DeploymentsAPIAPI Key
JIRA6+APIAPI Key and Bearer Token
OpsGenieSaaS DeploymentsAPIAPI Key
PagerDutySaaS DeploymentsAPIBearer Token
ServiceNowSan Diego (v2.3+), Rome (v2.3+), Quebec, Paris, Orlando, New York, Madrid, London, Kingston, Jakarta, IstanbulAPIAPI Key and Bearer Token
SlackSaaS DeploymentsAPIBearer Token
xMatters6+APIAPI Key

️ Deprecated Features

The Airbrake, Panopta, Scout, and StatusCake integrations are no longer being updated and may be removed in a future product version. At this time, they are still available only to current users of those integrations. If you are using these tools, consider building a custom integration with the Alerts API. Please contact BigPanda support at [email protected] with any questions or feedback.

Changes

ProductSupported VersionsTypeAuthentication Type
CloudTrailSaaSAPIAPI Key
Jenkins1.546 or laterNative Plugin, WebhookAPI Key
Jira - ChangesJira Cloud, Jira ServerNative App, WebhookAPI Key and Bearer Token
ServiceNowSan Diego (v2.3+), Rome (v2.3+), Quebec, Paris, Orlando, New York, Madrid, London, Kingston, Jakarta, IstanbulNative App, APIAPI Key and Bearer Token

Topology

ProductSupported VersionsTypeAuthentication Type
Datadog TopologySaaSAPIBearer Token
Dynatrace TopologySaaS DeploymentsAPIBearer Token
ServiceNowSan Diego (v2.3+), Rome (v2.3+), Quebec, Paris, Orlando, New York, Madrid, London, Kingston, Jakarta, IstanbulNative App, APIAPI Key and Bearer Token
vCenter InventoryvCenter Server 6.5 update 2 and newerNative PluginBearer Token

Next Steps

Learn how to Integrate with Big Panda

Find your way around the Integrations Tab

Learn how to Troubleshoot an Integration