An incident in BigPanda is group of related alerts that were correlated together by the alert correlation engine. In BigPanda, the raw event data from an integrated monitoring system is merged into an alert so that you can visualize the life cycle of a detected issue over time. Then, related alerts are correlated into incidents for visibility into high-level, actionable problems.

The life cycle of an incident is defined by the life cycle of the alerts it contains. Use the Incident tab to view the details of related alerts, visualize the incident life cycle on a timeline, share the incident with co-workers, or snooze a non-urgent incident.

Related links: Incident Life Cycle Logic, Using Incident Feed, Working With Incidents

Related terms: Alert, Alert Correlation, Event