Reports and Widgets

The built-in report provides the following widgets by default. To customize the widgets and save your changes on a new report, see Using Analytics.

Overview Report

Widget

Description

Configurable Attributes

Top Alerting Charts

Displays up to 10 of the grouping field values with the most frequent alerts for the selected Environment and date range. By default, the widgets show the top alerting checks and top alerting hosts. You can select a different grouping field.

Grouping Field

Alerts Correlation Graph

Compares the number of alerts to the number of incidents opened during the selected date range for the selected Environment. You can point to a data point to see the exact number of alerts or incidents opened during the time period.

Alerts Correlation Data Table

Displays the ratio of alerts to incidents opened during the selected date range for the selected Environment.

MTTR Combo Chart

Compares the mean time to resolution (MTTR) to the number of incidents opened during the selected date range for the selected Environment.
MTTR calculates the average duration that an incident is open before it is resolved. For incidents that are reopened, the MTTR calculation includes only the time when the incidents are open. It also includes the time when incidents are snoozed and, by default, the time when incidents are flapping. You can choose whether to include the time when incidents are flapping.
MTTR is graphed as a line and the number of incidents appears as a bar chart. You can point to a data point to see the MTTR duration and the number of incidents opened during the time period.

Include Time When Flapping

MTTR Data Table

Compares the number of incidents opened to the mean time to resolution (MTTR) during the selected date range for the selected Environment.

Include Time When Flapping

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Top Alerting Charts

Be sure to select a grouping field that relates to the selected Environment. For example, if you select a grouping field that relates only to AppDynamics alerts, but the selected Environment contains only Nagios data, then the chart will not display any data.

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Counting Alerts and Snoozed Incidents

For widgets with alert calculations, the number of alerts counts both warning and critical alerts. For example, the top alerting host is the host with the greatest total number of warning and critical alerts, not necessarily the host with the most critical alerts.

Snoozed incidents are included in all calculations, including MTTR.

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Determining Time Periods

For widgets with time periods, the length of a time period is determined automatically based on the selected date range. For example, the Alerts Correlation graph shows weekly data points for the default date range of the most recent 30 days. Similarly, the MTTR Data table shows one row per week for the most recent 30 days. Each data point or row in a table represents the time period starting on the specified date.