Archive - Updated Pingdom Integration
about 7 years ago by Eric Xue
03/21/2016
Summary
BigPanda is pleased to announce a new version of the integration with Pingdom.
The new version offers these enhancements:
- Supports both Basic Alerting and BeepManager Incidents with Alerting in one easy integration.
- Gives you real-time updates on all status changes for your uptime or transaction checks.
- Includes additional alert details for better visibility into the problem.
- Uses the newly released Pingdom state changes webhook.
- Replaces the previous, email-based integration, which required separate configuration for Up/Down and Incident Alerts.
Feature end-of-life
The email-based version of the Pingdom integration has been deprecated due to changes in the Pingdom platform, and it will no longer send data to BigPanda. If you are using a previous version of the integration, upgrade to the webhook version.
Details
Upgrading Pingdom
If you are using a previous version of the Pingdom integration in BigPanda, you must upgrade your integration by installing the webhook version and then deleting the previous version.
- Review the differences between versions.
- In BigPanda, click Integrations.
- Click New Integration, and select Pingdom new.
- Follow the instructions to install the webhook integration for Pingdom.
- In Pingdom, uninstall the previous integration.
- In BigPanda, click Integrations.
- In your list of integrations, click Pingdom.
- Click Delete Integration, and then press Enter to send the deletion request.
The BigPanda support team will delete the integration from your UI.
Differences Between Versions
Latest Pingdom Integration | Previous Version | |
---|---|---|
Type | Webhook | |
Data Model | Additional standard tags and correlation by the check (primary) and protocol_address (secondary) properties. See Pingdom Data Model. | Basic standard tags and correlation by the service (primary) property. |
Sends Updates | On every state change for uptime and transaction checks that are configured to send data to BigPanda. | For alerts that are configured to send an email to BigPanda (by default, Up/Down alerts that were configured when the integration was installed). |