Automatic Incident Triage General Availability

We are happy to announce the upcoming General Availability of Automatic Incident Triage (AIT). AIT simplifies and shortens triage by automatically adding actionable business context to incidents. You can define conditions to automatically calculate incident tag values, and trigger workflows both within BigPanda and external collaboration tools based on tag values to streamline the incident management lifecycle.

On November 14th, we will be enabling AIT for all BigPanda environments. Your administrators will then be able to configure automatic triage processes to fit your needs.

To learn more about Automatic Incident Triage, visit our Automatic Incident Tags Documentation or see the BigPanda University AIT Course.