The Batch Alert Resolution API allows you to resolve BigPanda alerts individually or in bulk.
For each alert listed in the array, BigPanda schedules the status to set to 'ok', resolving the alert.
If all alerts within an incident are resolved, the incident will resolve as normal. If BigPanda receives a status update other than 'ok' within the reopen window, the alert and incident will reopen as normal.
No validation happens during job scheduling to note bad alert ids. During resolution, bad ids are logged at the alert level, but ignored.
The environment ID can extracted from the URL of the BigPanda console in browser, or it can be retrieved through the Environments API
Resolver permissions are defined by environment role access. To resolve alerts, a user will need access to take action on alerts in the specified environment or all environments.
|Environments_Incident_Actions||Resolve alerts from any environment|
|Environments_Full_Access||Resolve alerts from any environment|
|*_Incident_Actions||Granular - Resolve alerts from the specified environment|
To learn more about how BigPanda's permissions work, see the RBAC - Role Based Access Control guide.
A User API Key is required for authentication
To maintain quality of service, the Batch Alert Resolution API is limited to 1 call per second with no more than 500 alerts per request
Additional requests will return a 429 response code and the request will need to be retried.
Use the Alert Resolver API to perform these actions:
Sets the status for each alert to 'ok'