279779c200d34894bd245ce187de1e9eBigPanda L1 Agentx_bip_l10.7.0Integrates our L1 Agent into your ServiceNow view, putting powerful AI tools right at your fingertips.BigPanda L1 Agent (0.7.0)80352f9c10424d69a44d3e0af130e1c9loadedsys_remote_update_setbuild2026-10-05 08:36:1680352f9c10424d69a44d3e0af130e1c90build2026-10-05 08:36:16INSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_app_279779c200d34894bd245ce187de1e9etruetruelogfalseGACfalsees_latesttruenonenoneb54a63fecf3fb2500141b5b54d851c04BigPanda L1 Agentfalsefalseenforcingx_bip_l1falseIntegrates our L1 Agent into your ServiceNow view, putting powerful AI tools right at your fingertips.x_bip_l1REPOAPP0002508619sys_appadmin2026-03-27 09:03:25279779c200d34894bd245ce187de1e9e4admin2026-04-14 11:36:12truefalse0.7.0700000trueimage/svg+xmlbp-logo.svg9f26cc4e06fe8ffc8ecbcd009db68dec02b9fb5cbccd4477c61e85ccc0a7d96f43541963availableadmin2026-03-27 09:03:28b54a63fecf3fb2500141b5b54d851c041system2026-03-27 09:03:28sys_app279779c200d34894bd245ce187de1e9eH4sIAAAAAAAA/w==160b54a63fecf3fb2500141b5b54d851c04admin2026-03-27 09:03:28f54a63fecf3fb2500141b5b54d851c04jVhBb5Q3EL3zKz4tl/bAF9sztseIcGB7yGFRDxUcuKAItknUEKJkIfDv+97Y37eQtlJBYvPW9ng88+bNhBf3Xy+mb5+ub+5PN5eHw+3zk5OHh4f5QebPdxcnKYRwgh2b6eHq4+HydJN0M13ury4uD/3nr1f7h1efv51uwhSmpBO/+/Pq+vp0c/P5Zr95+WTCnxefzu//mq4+nm74Q3gvMdv7JCWEzXR/+H697wvPDt9v98/Pr28vzzcTv3hzc3WAW1/u93d/3J5/2P9+8+Z+v5l422b67v/+u1v9Wr/6bv/h8F/Od0ef/tb4dzOdDG9PePf4+cIdgQ931788fez9rz9edHt+uFwR/+C5r6PMrZQpljm0VLZR51A1E5umOMXEzzbFOgeRSizSquNa2xmxBnsLXGvIZzSXS9nhs9QoU7RZYixnMcy55bzDJ7BM6/4449q3w9wWELfa8bowx5bk6A6Oh2BHd8NwJ8+WY+F6TlzPsyRx96OIEpdSdQu3/HXLsvD24+mfYvFu81OwRiriK/5dU7EG1tef3X0hVfZf9zefP37cTB+ur24ffffPBNhcRTwiLZvskAHNIU4pzAE+n7XZYitxl+csRcu6T+diFnBOZ2uhbRWRClGJs+BteIvUHCfPaAIs/bjMAdTYyZz7cSQ4p60wLRF5jrMZtsmcMm4lrill4JCzEpaocZfm1sb2XJvunCXV85WjyRZYLHs+NLQ2AdNJ4mRC8yHyzYBqtqVPEU46znWic8NcKDFPOlfYS1ObW9XIWMTMx9hcVAtjkRLXQSpjmvGayreDNRbVYE9TaTZlhNYkwR5IIbRbooSM8zkmaANCrzyPfYw5/WiIIu1oKPSrKF5TEXqaw7FcU93ZrJab0Lybc9ZlmitG98AvLPd17gfBpJW8nN8ipUmTLebBiIIf1ttjQ5BxfHi3A65kyPB+C6aUXPP6OmCUVvPXB008D/fKEp0d7LdU1+BhOTUrDC5ya24O0fDgK4KfIrzTtiaHOKuuyQNmtNfcJtawHVNPKLZQY+e4r2dJhKkiFiuTgP32zjRa94IfPIRzbRDReUpnK97mOtXajlhiWmjOx0AwKqsg1uKxCRK8Kgq8YWw08XEKRuM64ojUOjb19ahCiQiBwtT4qoERLMe1w5L6slrHjAlxGths96jY370uYLIXSp0FyaE+BvwweVJKeuufVc7gDwQr7XjQo8n91Q2qvweKptVIJRzzC0kW7kMOXQBzSF3XxzrxFjhX/Wk9tb5fYd+1UJgOkqsk9gdk0SUTBSqMcy3R4ysJ5KDuj3hGgRAAi2PsSyAT8oSwtv7ZcWFpsI9EmAckdVlBgdcnuMPrE0Rs6LlzDRgC0CtNpWOkm58W6oKdRc4uni+ps+yH60A2i7V7E5zSzbm7eAs2aX9dfw046+7xtYguClFdREc0DEmirizRQjKqy+SIJoSjkcVLtJGcQN1aslHQFKlDyzrYoRQank+V+lW6zCLbIebdI/a8e40S7yofGNYIB6S4gywTjbgwsGYdMz6F7+zCSwwHpF+4rofoTYTnjQpWdeyHxFQIpSxCXRX7Icxh3GdYh0ShJ/X91tBmUHVt2GvUCl26EKrczBU1uv9xjqWxqUkbbYgPnlgF3uQiDVESpXnAUP6V5rW7h/bF/MBccvOQUsYd1+fRBMEi7q9LDw2S2Rcgy82xSx2eYx4uZaIKnpuW/drDod7GcE/fnrt53AP2IpqjraFFB2U0S/FoMSxGOuiKo8QzYJrfGpTR09q/B81iG608M8oQFXFa4fmGLEDfw7AT+QwqsRclnu1FCil21RFUD0YFZjM0r6aa+3ox19hmuTdxqx7jQknBaWs9B7l5kZAUPUdKb4pLM3MIyYH3rYxej8d429GBS3MO/sTRd6+XIs5sY2iPkChhUvEJu4Jubz6boEEJuj+y0BKzRJxIUWWOFhTLunZWXD0UZQAy5ujf4ga4YM4L4JZQtdklD+8iRxuyNjgdc+C1qoPTiaLQSLWkfRY1j0+Kvf+J9Xdp68ONZnGuV+nrmR0tLh2P4tLDXqT3W+yTaZkeHFN0Eke3/OM6hq90PI8sewvo9jl6Zy29waIB+8yLccX98fECZM+tuztI1PSH56AoSnNziXMktIYjFKPhJAHJUz8e/TWIsStuYMcbkzu8R2gVE70P+lbX3AEane/ZYrcCsx0h9px8Irv1wGfAqfaulzjxLIx4xBhQiMrJGI9KYptD3+V12sb3rDgYDLVXrEnwUSt7e+eoxnZoI1es4L6fo5J3veztvbcX6gEKj905jX5AeQLG26VPG30aGM0xxKbcjl+KUm8vxQc781SgSXbrZFYXM44+oYfSxa7PKsa50MUw+W0+B7IQIX60PmDIfXsOfW5r/lbIiHmiUF58aeskARerz5xtkDCxE+L3tjHFeSPxzPS0l5o9czZIWfx8BQlbWbCPtIPEfb2wAejxPOaOMRWW1mkE5c+rSLCjjv0uIsyAF9UQGVfoumqQC3qfIrtG8ddPK0cNcyXMR4mTPjKvCiiuOUeFVI537aigSqm2o8KSP1lXBeZ8V2wVaMC6TJUU8Ef0/F+/Wb44uXj55AX/a+Pl345aN0QCEQAA26041b54a63fecf3fb2500141b5b54d851c04admin2026-03-27 09:03:28794a63fecf3fb2500141b5b54d851c04]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:16fb2093d5795c4fa69ff30bf8f07649a10build2026-10-05 08:36:16
bigpanda_url_providerJWT ProviderglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_atf_step_0b983658e15d4a0ab47e529315c647c0trueJasmine tests for BigPandaURLSignerRun Server Side Script141de4a935332120028bc29cac2dc349asys_atf_stepadmin2026-03-27 16:00:000b983658e15d4a0ab47e529315c647c00Run Server Side Script279779c200d34894bd245ce187de1e9e279779c200d34894bd245ce187de1e9esys_atf_step_0b983658e15d4a0ab47e529315c647c0admin2026-03-27 16:00:00
9b59b9e6a0ff4d168daa55b0fbbed117sys_atf_step0b983658e15d4a0ab47e529315c647c0100sys_variable_valueadmin2026-03-27 16:00:00d99278c487224b27b209da55462a56100admin2026-03-27 16:00:003.142f2564b73031300440211d8faf6a777sys_atf_step0b983658e15d4a0ab47e529315c647c0200sys_variable_valueadmin2026-03-27 16:00:00ff29afc6cc6e4de2977a5c59422ff1f00admin2026-03-27 16:00:00(function(outputs, steps, stepResult, assertEqual) {
// Uses the instance's configured signing key. Don't read or write jwt_keystore_aliases or
// jwt_provider here: the app runs with enforcing access tracking, and the privileges that
// would need are test-only and must not ship to customers.
// Decode JWT payload (base64url -> base64 -> JSON)
function decodePayload(jwt) {
var b64 = jwt.split('.')[1].replace(/-/g, '+').replace(/_/g, '/');
while (b64.length % 4) b64 += '=';
return JSON.parse(gs.base64Decode(b64));
}
describe('BigPandaURLSigner', function() {
var signer = new BigPandaURLSigner();
it('rejects null incident', function() {
expect(function() { signer.getSignedUrl(null); }).toThrow();
});
it('signs a valid incident and produces correct claims', function() {
var gr = new GlideRecordSecure('incident');
gr.setLimit(1);
gr.query();
gr.next();
var url = signer.getSignedUrl(gr, '/agent');
expect(url).toContain('/agent?');
expect(url).toContain('token=');
var tokenParam = url.match(/[?&]token=([^&]+)/)[1];
var claims = decodePayload(tokenParam);
expect(claims.sub).toBe(gs.getUserID());
expect(claims.email).toBe(gs.getUser().getEmail());
expect(claims.username).toBe(gs.getUserName());
expect(claims.incident_number).toBe(gr.getValue('number'));
expect(claims.incident_sys_id).toBe(gr.getUniqueValue());
expect(Array.isArray(claims.roles)).toBe(true);
expect(claims.exp - claims.iat).toBe(60);
});
});
})(outputs, steps, stepResult, assertEqual);
jasmine.getEnv().execute();989d9e235324220002c6435723dc3484]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:16d59d01a2361245d2b4dad088bd4cc3db0build2026-10-05 08:36:16
ATF StepglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_atf_step_fe5d6a3574354d9db9c6e2b545be1762trueJasmine tests for JWTTokenBigPandaRun Server Side Script141de4a935332120028bc29cac2dc349asys_atf_stepadmin2026-03-27 16:00:00fe5d6a3574354d9db9c6e2b545be17620Run Server Side Script279779c200d34894bd245ce187de1e9e279779c200d34894bd245ce187de1e9esys_atf_step_fe5d6a3574354d9db9c6e2b545be1762admin2026-03-27 16:00:00
171ec6f8a7e14907bfca8ba96f7b0802sys_atf_stepfe5d6a3574354d9db9c6e2b545be1762100sys_variable_valueadmin2026-03-27 16:00:000d511867c0d74fa2ab7b9515c42df8750admin2026-03-27 16:00:003.142f2564b73031300440211d8faf6a777sys_atf_stepfe5d6a3574354d9db9c6e2b545be1762200sys_variable_valueadmin2026-03-27 16:00:0093478b0d1b3b4a21985634a180116cd30admin2026-03-27 16:00:00(function(outputs, steps, stepResult, assertEqual) {
describe('JWTTokenBigPanda', function() {
it('allows any logged-in user to generate JWT', function() {
var checker = new JWTTokenBigPanda('dummy_provider_id');
expect(checker.isAllowedToGenerateJWT()).toBe(true);
});
});
})(outputs, steps, stepResult, assertEqual);
jasmine.getEnv().execute();989d9e235324220002c6435723dc3484]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:165bd5c397fef7457f81de3c6d21d4a6340build2026-10-05 08:36:16
BigPanda L1 Agent TestsATF Test SuiteglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_atf_test_suite_test_0479dd14c2d34ca6a935d4cf82960104false2sys_atf_test_suite_testadmin2026-03-27 16:00:000479dd14c2d34ca6a935d4cf829601040171ec6f8a7e14907bfca8ba96f7b0802279779c200d34894bd245ce187de1e9e279779c200d34894bd245ce187de1e9esys_atf_test_suite_test_0479dd14c2d34ca6a935d4cf82960104admin2026-03-27 16:00:00171ec6f8a7e14907bfca8ba96f7b0802a22910bda2194a999f8a02a7862c3923]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:16a118139e745145b4be2d3640a9cebb380build2026-10-05 08:36:16
ATF Test Suite TestglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_atf_test_suite_test_07e69742c6894e8a85c52b8c9d48ea9cfalse1sys_atf_test_suite_testadmin2026-03-27 16:00:0007e69742c6894e8a85c52b8c9d48ea9c09b59b9e6a0ff4d168daa55b0fbbed117279779c200d34894bd245ce187de1e9e279779c200d34894bd245ce187de1e9esys_atf_test_suite_test_07e69742c6894e8a85c52b8c9d48ea9cadmin2026-03-27 16:00:009b59b9e6a0ff4d168daa55b0fbbed117a22910bda2194a999f8a02a7862c3923]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:16f956082c7955460988924af71203f5340build2026-10-05 08:36:16
ATF Test Suite TestglobalINSERT279779c200d34894bd245ce187de1e9ecustomersys_properties_f3e56cd3adbf4ec7b73fc4fcb6e4d2e6https://api.bigpanda.io/adr/insights
https://prod-eu-central-1-api.bigpanda.io/adr/insights
https://perf-api.stg.internal.bigpanda.io/adr/insightsBase URL for the BigPanda L1 Agent Insights UI. Used to construct the iframe src and as the trusted origin for postMessage validation.truefalsex_bip_l1.base_urlbase_urlsys_propertiesadmin2026-03-27 17:00:00f3e56cd3adbf4ec7b73fc4fcb6e4d2e68x_bip_l1.base_url279779c200d34894bd245ce187de1e9e279779c200d34894bd245ce187de1e9esys_properties_f3e56cd3adbf4ec7b73fc4fcb6e4d2e6admin2026-04-14 10:52:55stringhttps://api.bigpanda.io/adr/insights]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:169e920b788d53491ca6399f881366142a0build2026-10-05 08:36:16
x_bip_l1.base_urlSystem PropertyglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_scope_privilege_000a8c8fcfbfb2500141b5b54d851cfdexecute279779c200d34894bd245ce187de1e9eallowedsys_scope_privilegeadmin2026-03-27 11:22:04000a8c8fcfbfb2500141b5b54d851cfd0Glide API: user roles and groups279779c200d34894bd245ce187de1e9eread279779c200d34894bd245ce187de1e9esys_scope_privilege_000a8c8fcfbfb2500141b5b54d851cfdadmin2026-03-27 11:22:04Glide API: user roles and groupsglobalscriptable]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:166affbdf678474c51ba5a807f471d6ac90build2026-10-05 08:36:16
Application AccessglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_script_include_4564400bcfbfb2500141b5b54d851cc0package_privatetruex_bip_l1.JWTTokenBigPandafalseA permission checker modelled after `global.JWTTokenRestricted` that ensures that only permitted users can generate signed URL tokens, and that those tokens include their user role.falseJWTTokenBigPandafalsesys_script_includeadmin2026-03-27 11:09:094564400bcfbfb2500141b5b54d851cc07JWTTokenBigPanda279779c200d34894bd245ce187de1e9eread279779c200d34894bd245ce187de1e9esys_script_include_4564400bcfbfb2500141b5b54d851cc0admin2026-03-30 18:10:28]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:169eaf5916a7e84d33af0c4027a757625c0build2026-10-05 08:36:16
JWTTokenBigPandaScript IncludeglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_script_include_f5e8542ca705455ebefd98442a07cb50package_privatetruex_bip_l1.BigPandaURLSignerfalseServer-side method to construct the JWT with dynamic claimsfalseBigPandaURLSignerfalsesys_script_includeadmin2026-03-27 14:00:00f5e8542ca705455ebefd98442a07cb506BigPandaURLSigner279779c200d34894bd245ce187de1e9eread279779c200d34894bd245ce187de1e9esys_script_include_f5e8542ca705455ebefd98442a07cb50admin2026-07-28 14:27:27]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:163ccab22bde7347b3b2a7bb91f17f15500build2026-10-05 08:36:16
BigPanda Integration ComponentUI FormatterglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_ui_macro_21b81e000d944d4bbd54d9a468dee659truegeneralServiceNow design system alert banner (now-alert style). Variants: error, warning, info. Uses g:macro_invoke with variant, title, and children body content.ui_alertx_bip_l1_ui_alertsys_ui_macroadmin2026-03-31 12:00:0021b81e000d944d4bbd54d9a468dee6592ui_alert279779c200d34894bd245ce187de1e9eread279779c200d34894bd245ce187de1e9esys_ui_macro_21b81e000d944d4bbd54d9a468dee659admin2026-03-31 10:48:20
ui_alertUI MacroglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_ui_macro_24546c4bcf33f2500141b5b54d851c79truegeneralProvides tab contents for the BigPanda Agent tab on the Incident pagebigpanda_agentx_bip_l1_bigpanda_agentsys_ui_macroadmin2026-03-27 13:20:2824546c4bcf33f2500141b5b54d851c7953bigpanda_agent279779c200d34894bd245ce187de1e9eread279779c200d34894bd245ce187de1e9esys_ui_macro_24546c4bcf33f2500141b5b54d851c79admin2026-07-28 14:25:28<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<g:evaluate var="jvar_iframe_id">'bp_iframe_' + gs.generateGUID()</g:evaluate>
<g2:evaluate>
<![CDATA[
var trustedOrigin, signedUrl, signedUrlError = null;
var errorMsg = '';
var baseUrl = '${JS:jvar_base_url}' || undefined;
var currentRecord = current;
try {
var signer = new BigPandaURLSigner();
trustedOrigin = signer.getOrigin();
signedUrl = signer.getSignedUrl(currentRecord, undefined, baseUrl);
} catch (e) {
signedUrlError = e;
errorMsg = e.message || String(e);
gs.error('BigPanda: ' + errorMsg);
}
]]>
</g2:evaluate>
<g2:evaluate var="jvar_error_msg" expression="errorMsg" />
<j2:if test="$[HTML:!trustedOrigin || !signedUrl || !!signedUrlError]">
<g:macro_invoke macro="x_bip_l1_ui_alert" title="Invocation error">
The request to BigPanda could not be generated due to an error. Please contact your administrator and reach out to support@bigpanda.io.
<div style="margin-top: 4px; font-size: 12px; opacity: 0.75;">$[HTML:jvar_error_msg]</div>
</g:macro_invoke>
</j2:if>
<g2:evaluate var="jvar_signed_url" expression="signedUrl" />
<g2:evaluate var="jvar_signed_url_error" expression="signedUrlError" />
<g2:evaluate var="jvar_trusted_origin" expression="trustedOrigin" />
<j2:if test="$[HTML:!!signedUrl]">
<div style="width: 100%; min-height: 120px; margin: calc(-1 * var(--now-global-space--lg)) 0 calc(-1 * var(--now-global-space--lg) + -1 * var(--now-global-space--sm)) 0; border-radius: var(--now-actionable--contained--border-radius); overflow: hidden;">
<iframe id="${HTML:jvar_iframe_id}" src="$[HTML:jvar_signed_url]" width="100%" height="200px" frameborder="0" scrolling="no" sandbox="allow-scripts allow-forms allow-same-origin allow-popups" style="border: none; display: block;"></iframe>
</div>
<script>
<![CDATA[
(function() {
// --- Utilities ---
function bpLog() {
var tag = [
'%cbigpanda-host',
'background:#581C87;color:#fff;padding:1px 5px;border-radius:3px;font-weight:bold'
];
console.log.apply(console, tag.concat(Array.prototype.slice.call(arguments)));
}
function findScrollTarget(el) {
while ((el = el.parentElement)) {
var overflow = getComputedStyle(el).overflow + getComputedStyle(el).overflowY;
if (/auto|scroll/.test(overflow)) {
return el;
}
}
return document.documentElement;
}
// --- Iframe communication ---
// Both directions use postMessage with strict origin validation.
// Cert exception required: postMessage is the only secure cross-origin
// messaging API available; we validate origin + source on every message.
var iframe = document.getElementById('${JS:jvar_iframe_id}');
var trustedOrigin = '$[JS:jvar_trusted_origin]';
if (!iframe) {
bpLog('iframe element not found');
return;
}
var scrollTarget = findScrollTarget(iframe);
var lastVisState = null;
function notifyVisibility(isVisible) {
lastVisState = isVisible;
var type = isVisible ? 'CONTENT_VISIBLE' : 'CONTENT_HIDDEN';
var payload = { type: type };
bpLog(payload);
iframe.contentWindow.postMessage(payload, trustedOrigin);
}
if ('IntersectionObserver' in window) {
new IntersectionObserver(function(entries) {
entries.forEach(function(e) {
notifyVisibility(e.isIntersecting);
});
}, {
threshold: 0.1
}).observe(iframe);
}
// Inbound: iframe to host via postMessage (origin-validated)
window.addEventListener('message', function(event) {
if (event.origin !== trustedOrigin || event.source !== iframe.contentWindow) {
return;
}
var data = event.data;
if (data.type === 'RESIZE') {
iframe.style.height = data.height + 'px';
}
if (data.type === 'SCROLL') {
scrollTarget.scrollBy(data.deltaX, data.deltaY);
}
if (data.type === 'CONTENT_VISIBILITY_REQUEST') {
notifyVisibility(lastVisState !== null ? lastVisState : false);
}
});
// Outbound: notify iframe when another user/process live-updates this record
addLoadEvent(function() {
var form = g_form.getFormElement();
if (!form) return;
form.observe('glideform:onchange', function(event) {
if (!g_form.isLiveUpdating()) return;
var fieldId = event.memo.id;
var payload = { type: 'RECORD_UPDATED_LIVE', field: fieldId };
bpLog(payload);
iframe.contentWindow.postMessage(payload, trustedOrigin);
});
bpLog('form observer initialized');
});
bpLog('initialized');
})();
]]>
</script>
</j2:if>
</j:jelly>]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:168b99d13b6c5441ecbafb5bac5e7ea9a20build2026-10-05 08:36:16
bigpanda_agentUI MacroglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_ui_section_147e14c3cf33f2500141b5b54d851c12trueadmin2026-03-27 13:22:10d375ac8bcf33f2500141b5b54d851c980admin2026-03-27 13:22:10To complete the installation of BigPanda, copy the "BigPanda Agent" tab from this preview into your employees' standard view.753f88a80f930000b12e6903cfe01206d375ac8bcf33f2500141b5b54d851c980admin2026-03-27 13:22:101375ac8bcf33f2500141b5b54d851c9b0147e14c3cf33f2500141b5b54d851c12admin2026-03-27 13:22:10annotation.split1admin2026-03-27 13:22:101b75ac8bcf33f2500141b5b54d851c9b0147e14c3cf33f2500141b5b54d851c12admin2026-03-27 13:22:10.split
bigpanda_defaultsUI ViewglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_user_role_b598804fcfbfb2500141b5b54d851c2dtrueAllows viewing the 'BigPanda Agent' tab on the Incident page in read-only mode. The 'Apply' button will be grayed out.falsetruex_bip_l1.viewerfalseviewersys_user_roleadmin2026-03-27 11:16:03b598804fcfbfb2500141b5b54d851c2d0x_bip_l1.viewer279779c200d34894bd245ce187de1e9e279779c200d34894bd245ce187de1e9esys_user_role_b598804fcfbfb2500141b5b54d851c2dadmin2026-03-27 11:16:03]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:16c9a17a9e2cae41b0ba55bf4beae61b000build2026-10-05 08:36:16
x_bip_l1.viewerRoleglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_user_role_f748cc0fcfbfb2500141b5b54d851c61trueAllows viewing and interacting with the 'BigPanda Agent' tab on the Incident page. This includes applying recommended actions and thereby updating the Incident.falsetruex_bip_l1.userfalseusersys_user_roleadmin2026-03-27 11:15:23f748cc0fcfbfb2500141b5b54d851c610x_bip_l1.user279779c200d34894bd245ce187de1e9e279779c200d34894bd245ce187de1e9esys_user_role_f748cc0fcfbfb2500141b5b54d851c61admin2026-03-27 11:15:23]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:1621ba3bd444d348448301af781e1f55730build2026-10-05 08:36:16
BigPandasys_ux_app_routeglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_ux_client_script_1c887a163a7a423da84912c0c4cb551d2696a53ccfeac7500141b5b54d851c67Relay Signed URL to Client State[]2.0.0sys_ux_client_scriptadmin2026-08-05 12:00:001c887a163a7a423da84912c0c4cb551d6Relay Signed URL to Client State279779c200d34894bd245ce187de1e9eread279779c200d34894bd245ce187de1e9esys_ux_client_script_1c887a163a7a423da84912c0c4cb551dadmin2026-08-06 12:40:00macroponentdefault]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:165b09eaafed094462ad4f64c125d036cf0build2026-10-05 08:36:16
Relay Signed URL to Client Statesys_ux_client_scriptglobalINSERT_OR_UPDATE279779c200d34894bd245ce187de1e9ecustomersys_ux_data_broker_transform_fb3fee8ed05a437b8aba04d7667124c5x_bip_l1.Get BigPanda Signed URLfalseServer-side call to BigPandaURLSigner that builds the signed BigPanda Agent iframe URL for the current incident.Get BigPanda Signed URLfalse[
{
"name": "recordSysId",
"label": "Incident Sys ID",
"description": "",
"readOnly": false,
"fieldType": "string",
"mandatory": true,
"defaultValue": ""
}
][ {
"message" : "Incident Sys ID",
"comment" : ""
} ]1.0.0sys_ux_data_broker_transformadmin2026-08-05 12:00:00fb3fee8ed05a437b8aba04d7667124c50Get BigPanda Signed URL279779c200d34894bd245ce187de1e9eread279779c200d34894bd245ce187de1e9esys_ux_data_broker_transform_fb3fee8ed05a437b8aba04d7667124c5admin2026-08-05 12:00:00]]>80352f9c10424d69a44d3e0af130e1c9falsebuild2026-10-05 08:36:16dc0a0ee28b4a421d8274189aaed91f660build2026-10-05 08:36:16