Site24x7 Installation Instructions

How to Integrate Site24x7 with BigPanda

Create an App Key

First create an App Key. You'll need a separate App Key for each integrated system.

Create an Action for BigPanda

1. In Site24x7, go to Admin > IT Automation.

2. Click Add Automation, and add a new action by filling in the fields:

  • Display Name: BigPanda
  • URL: Custom URL Found in the BigPanda Integrations Console
  • TimeOut: 30 secs
  • HTTP Method: select POST
  • Send Incident Parameters and Post as JSON: select the check boxes

3. Click Save.

Connect the Action to Site24x7 Monitors

1. Go to Admin > Inventory > Monitors.

2. For each monitor you would like to connect with BigPanda:

  1. Open the monitor in edit mode.

  2. Under Configuration Profiles > IT Automation, select BigPanda and Execute on any status change. Then, click Add.

  3. Click Save.

Success!

The next time Site24x7 generates an alert, you will see it in the Incident Dashboard.