PRTG Installation Instructions

How to Integrate PRTG with BigPanda

Create an App Key

First create an App Key. You'll need a separate App Key for each integrated system.

Create a PRTG Notification

Note: This integration supports only the English language version of PRTG.

  1. Log in to the PRTG Dashboard as an admin user.

  2. Go to Setup > Account Settings > Notifications and click Add new notification.

  3. In the Add Notification page:

  • In Notification Name, enter BigPanda Notification.
  • For NOTIFICATION SUMMARIZATION > Method, select Always notify ASAP.
  • Select the EXECUTE HTTP ACTION check box.
  • In EXECUTE HTTP ACTION > URL, enter the custom URL found in the BigPanda Integrations Console
  • In EXECUTE HTTP ACTION > Postdata, enter sensor=%name&status=%status&datetime=%datetime&timezone=%timezone&message=%message&group=%group&device=%device&host=%host&home=%home&prio=%prio&since=%since&linksensor=%linksensor.
  1. Click Save.

Create PRTG Triggers

Note: BigPanda monitors the Down, Warning, Unusual, and Partial Down states. You must add a trigger for each of these states.

  1. Click Devices.

  2. In the Devices page, click the Notifications button for the Group Root.

  3. Click Add State Trigger.

  4. Fill in the fields:

  • When sensor is: Down
  • In all of the ...perform: BigPanda Notification
  • ...repeat every: 300
  • Keep the default values for all other fields.
  1. Click Save.

  2. Repeat steps 3 - 5 to add state triggers for each of these states: Warning, Unusual, and Partial Down.

Success

The next time PRTG generates an alert, you will see it in the Incidents Dashboard.


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