Opsgenie Installation Instructions

How to Integrate Opsgenie with BigPanda

Create an App Key

First create an App Key. You'll need a separate App Key for each integrated system.

Select the Opsgenie Product Type

Standard or Enterprise
Free or Essentials

Standard or Enterprise

Configure Opsgenie

1. Go to OpsGenie's BigPanda Integration Page.

2. Specify who is notified of BigPanda incidents using the Teams field. Autocomplete suggestions are provided as you type.

3. Copy the integration URL (which includes Opsgenie's endpoint as well as the API key).

4. Click Save Integration

Configure Callback

Configure the Callback in the form on the BigPanda Integrations Console
1. Fill the Callback URL field with the integration URL copied from Opsgenie in the previous step

2. Click Configure Webhook

Configure AutoShare

Optionally, you can use AutoShare to automatically create OpsGenie incidents for BigPanda incidents which belong to specific environments.

1. Go to the AutoShare definition screen in settings.

2. Click on Create AutoShare.

3. Choose the desired environment from the Choose Environment drop-down and then the OpsGenie integration from the Escalate via drop-down

4. Click Next and save.

Free or Essentials

Configure Opsgenie

For Free and Essentials Opsgenie plans you can only add the BigPanda integration from the Teams Dashboard.

1. Navigate to your Team Dashboard.

2. Open the Integrations tab.

3. Click Add Integration

4. Copy the integration URL (which includes Opsgenie's endpoint as well as the API key).

5. Click Save Integration

Configure Callback

Configure the Callback in the form on the BigPanda Integrations Console
1. Fill the Callback URL field with the integration URL copied from Opsgenie in the previous step

2. Click Configure Webhook

Configure AutoShare

Optionally, you can use AutoShare to automatically create OpsGenie incidents for BigPanda incidents which belong to specific environments.

1. Go to the AutoShare definition screen in settings.

2. Click on Create AutoShare.

3. Choose the desired environment from the Choose Environment drop-down and then the OpsGenie integration from the Escalate via drop-down

4. Click Next and save.