First create an App Key. You'll need a separate App Key for each integrated system.
In the New Relic dashboard, navigate to Alerts > Notification channels.
For more information, see the New Relic Alerts documentation.
Click New notification channel
Select Webhook as the channel type.
Fill in the form with the following details:
- Channel name:
- Base URL:
- Add the following Custom Headers:
Click Add custom payload and ensure that JSON is selected as the payload type.
At the bottom of the screen, click Create channel.
Under Alerts > Notification channels, choose the BigPanda channel you just created, scroll down and click Send a test notification.
In BigPanda, click Incidents in the top menu and confirm that the test message was received.
Note: Since it is a test message, it won't be resolved automatically. Click Resolve incident to manually resolve it.
Navigate to Alerts > Alerts policies and choose your policy
Ensure Incident preference is set to By condition and entity
Under Notification channels click Add notification channels.
Choose Webhook > BigPanda channel and click Update policy.
Updated 7 months ago