Create an App Key

First create an App Key. You'll need a separate App Key for each integrated system.

Configure BigPanda Webhook

In the Dynatrace dashboard, navigate to Settings -> Integration -> Problem notifications and click Set up notifications

Choose Custom Integration and fill out the webhook details as follows:

Name: BigPanda

Webhook URL: $INTEGRATIONS_API_BASE_URL/dynatrace/alerts

Additional HTTP Headers

Add the following header values:

x-auth-token: $TOKEN
x-app-key: $YOUR_APP_KEY
x-org-name: <your org name>

Custom Payload:

Enter the following payload

{
    "State": "{State}",
    "ProblemID": "{ProblemID}",
    "ProblemTitle": "{ProblemTitle}",
    "ProblemDetails": "{ProblemDetails}",
    "ProblemDetailsJSON": {ProblemDetailsJSON},
    "ProblemImpact": "{ProblemImpact}",
    "ProblemURL": "{ProblemURL}",
    "ImpactedEntity": "{ImpactedEntity}",
    "PID": "{PID}",
    "Tags": "{Tags}"
}

Save and Test

Optionally assign this definition to a profile
Send a test notification and verify it makes it into your account.
Click “Save”