Dynatrace Installation Instructions

How to Integrate Dynatrace with BigPanda

Create an App Key

First create an App Key. You'll need a separate App Key for each integrated system.

Configure BigPanda Webhook

  1. In the Dynatrace dashboard, navigate to Settings -> Integration -> Problem notifications and click Set up notifications

  2. Choose Custom Integration and fill out the webhook details as follows:

    Name: BigPanda

    Webhook URL: $INTEGRATIONS_API_BASE_URL/dynatrace/alerts

    Additional HTTP Headers

    Add the following header values:

    x-auth-token: $TOKEN
    x-app-key: $YOUR_APP_KEY
    x-org-name: <your org name>
    

    Custom Payload:

    Enter the following payload

    {
        "State": "{State}",
        "ProblemID": "{ProblemID}",
        "ProblemTitle": "{ProblemTitle}",
        "ProblemDetails": "{ProblemDetails}",
        "ProblemDetailsJSON": {ProblemDetailsJSON},
        "ProblemImpact": "{ProblemImpact}",
        "ProblemURL": "{ProblemURL}",
        "ImpactedEntity": "{ImpactedEntity}",
        "PID": "{PID}",
        "Tags": "{Tags}"
    }
    

Save and Test

  1. Optionally assign this definition to a profile

  2. Send a test notification and verify it makes it into your account.

  3. Click “Save”