AppOptics Installation Instructions

How to Integrate Solarwinds AppOptics with BigPanda

Create an App Key

First create an App Key. You'll need a separate App Key for each integrated system.

Configuring the BigPanda Service in AppOptics

  • In AppOptics, enter your account settings page.
  • Select the Services tab, and then select BigPanda from the services list.
  • This should open the BigPanda Service Configuration form. If the form doesn't open, click on the plus button to open it.
  • Fill in the form and click create service.

The form should be filled with the following details:

Title: <YOUR SERVICE NAME>
App Key: $YOUR_APP_KEY
Token: $TOKEN

Using the BigPanda Service in AppOptics

  • In AppOptics, enter the Alerts page.
  • Create a new alert or edit an existing one.
    -In the Notifications Services tab, select BigPanda.
  • Click on the Test Fire Alert button in the Notification Services tab to send a test notification to BigPanda. Make sure that you can see the alert in the Incidents tab. Since it's a test message, it won't be resolved on its own. To resolve the issue manually, use the Force Resolve action in the More actions context menu of the incident.